SA Govt computers hit by ‘incident’
An “electrical incident” at a state government data centre in Adelaide’s east has caused computer system outages across multiple departments, with power not expected to be restored to the centre until tonight.
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In a statement on Wednesday afternoon, the government’s chief information officer Dr Eva Balan-Vnuk said the “electrical incident” occurred earlier today at the Glenside Data Centre, impacting its cooling system.
She said some government ICT services had been impacted.
“Mitigation measures have been put in place and power is expected to be restored to the cooling system overnight,” she said.
“No significant adverse outcomes have been identified however some systems may be operating slower than usual.”
SA Health’s electronic medical records systems were impacted by the outage.
A SA Health spokesperson said the department was in the process of moving systems and applications over to a data centre at another location.
“We will restore all impacted systems as quickly as possible,” they said.
“Triple zero operations have not been impacted.
“Hospitals and other health sites have put in place risk mitigation strategies and business continuity plans to ensure the safety of patients and continuity of care until the programs are restored.”
The spokesperson said SA Health was not aware of any adverse clinical outcomes.
It comes one month after SA Health’s electronic records system EPAS experienced an outage following a “database issue”.
EPAS (Enterprise Patient Administration System) stores a person’s medical history and can be accessed by doctors, nurses and paramedics.
The system was introduced by SA Health at a cost of $421.5 million in 2016, but it has come under sustained criticism from clinicians for being slow, clunky and cumbersome to use.