Automation, online shopping and the future of retail

Retail giants’ shift to automation and the rise of online shopping have been accelerated by pandemic lockdowns. Stores and shopping centres will have to meet the challenge, but there are also opportunities, argue Gary Mortimer, Jana Bowden, Jason Pallant, Louise Grimmer and Martin Grimmer.

Tapping into the psychology of online shopping

Online shopping has exploded under COVID-19 restrictions. Adrian R. Camilleri and Eugene Y. Chan explain why.

Slow deliveries hurting Australian online retailers

Slow delivery and high shipping costs are hampering online retailers ability to capitalise on a trend for shoppers to buy items via their mobile phones.